Fried my Buzz

[mrtuna]

I left my Buzz in my car cup holder as I always to and somehow the button was pushed down. It toasted the plastic drip tip and the internal wiring looks pretty bad. The atty must have ran full blast for a while.

Time to get one of those new colors I have been wanting. The Buzz is my go to mod and it is the only one that keeps my attys running for a long time.

Oh well.

 

[BuzzKill]

Mr Tuna , we can fix that one , it is most likely under warranty !
SO the button was kept on for a long time I assume ? I need to look into a timer or something to prevent this from happening in the future .
Send me your order # and info to sales@notcigs.com to get the RMA process started so we can fix you up .

 

[firhill]

Awesome gesture there LesPaul.

Always nice to see a supplier take the initiative.

 

[5cardstud]

Like I have said before "notcig customer service is second to none"

 

[smilin0117]

I have to agree! They helped me at midnight one night when i went into complete panic mode. My wire broke after a 510 cap change. He gave me the quick fix and told me when I was ready send her on in and he will get my beloved buzz fixed up right.

I can say nothing but good things about notcigs.com. They have excellent customer service and excellent products!!

 

[bearscreek]

Excellent!

 

[BuzzKill]

WOW ! I appreciate the kudos and feedback , we realized that a new design like this would have some issues in the first revision ( remember Iphone ??? ) and I appreciate that you guys understand that .
We try our best to treat the customer as good as we can , Our company has very experienced employees and technical people in it (min. yrs on the job for my emp. is 10 yrs ! )

I front this effort BUT they are the real workforce , I put a lot of pressure on them ( poor old basterds LMAO ! )
But they also realize that what we are doing is an exciting and helpful ordeal so they support it 100%


anyhow we do appreciate your support.

 

[mrtuna]

That is real nice of you! I was following your development of the Buzz and was happy to get one. I will check on my order number. You have a customer for life

 

[BuzzKill]

Good to heart that Mrtuna we hope to have some really nice developments in the future as well , keep your eyes peeled .

 

[mrtuna]

I just took the 510 cap off and cleaned the gunk from the plastic drip tip, cleaned the threads and she fired right up. How is that for a testimony to how durable the Buzz is!

Two 3.7V batteries ran the mod and atty frying the drip tip and atty and it still works!

Thanks for the generous offer. It looks like I am back vaping


Oops,
Spoke too soon. I sat it down and it was firing on it's own.

 

[BuzzKill]

NICE ! I put mine in a holster and did not watch it and fried a cartoz today DUHHHH , anyhow we will look into this issue for sure

 

[NicoleNXD]

Like I have said before "notcig customer service is second to none"

Hi (((5card)))

 

[5cardstud]

Hi Nicole. Where have you been? Sorry I didn't see this sooner

 

[TheGirlfriend]

+1 on Buzz Pro service. Ordered batteries Thursday night and got them today (Monday.)
Also they got back to me within an hour or two via email after I asked them a question about batteries.

Plus, they're in my favorite part of the world so I get warm fuzzies when I see mail from them.