I would appreciate that. I have sent two emails with no response, and my inclination is to give up. I've tried a couple other flavors, including the liquid xpress honey flue, and nothing comes close. I really hate being at the mercy of a vendor, but that's where I'm at right now. About to give up and go back to regular cigarettes full time. Sad, but I'm sort of leaning that way anymore. The whole culture seems to have changed, and not for the better.