just thought i would stop by and say thank you for the great customer service i just received by orion. i had ordered a particular piece, and was mistakenly shipped the wrong item, but a couple hours after i had sent a RMA in, i had a response, and the proper item shipped out. being in japan, and doing 99.9% of my shopping online, whenever i have a great customer service experience, i feel obliged to let people know, because there are a lot of companies out there who couldnt care less about taking care of actual customers but you guys really took care of what i needed. i know it sounds like im brown nosing here, but i feel that quality deserves to be recognized.
again, thank you for the outstanding way everything was handled.
again, thank you for the outstanding way everything was handled.
