Ry4
- Thread starter Dac311
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liquids were delayed due to clearance...they will be shipping Tuesday and should arrive thursday or Friday.
Waiting patiently to give it a try. And I have finally figured out after much experimenting that SI juices work best in T3's. Other juices I use seem to clog them quicker. And the heads last much longer with the SI juices. So I use a T2 style top coil for my other juices.
The liquid landed in the USA on Saturday. It is now being held by customs for an FDA inspection....this may take a few days or more to clear.
These out of stock issues are getting old. I've loved SI for a while. But it just seems that every time you turn around something else is out of stock. It's making me want to switch to a 510 device. We rely on y'all to provide items for us, and have stuck with your 808 systems because of your great customer service, frequent sales and good products. But when things go out of stock over and over again it negates all the positives that come with it. T3 heads, spinner batteries and other items go out of stock regularly. Now my juice is out of stock for a very extended period of time. We were told that the larger warehouse would help with out of stock issues and it doesn't seem that it has. Why do you continue to have sales after sale without having some of your more popular products in stock? It's getting very frustrating. I needed new batteries and was waiting for the juice to come in to place my order. Now I'll have to find juice somewhere else, and be out for a few days. This is extremely frustrating when we were told that ry4 would be in for the Halloween sale, then told it would be in by last Thursday or Friday. If I would switch to a 510 device I wouldn't have to worry about my normal vender being out of stock, because I could order from some where else.
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I completely understand your frustration. We are frustrated as well. Unfortunately this time of year... through February is the busiest season in china and leads to longer wait times... this FDA inspection is also simply out of our hands. We are doing everything we can to get everything in stock.
Thank you for all you do for us, Imagine. You rock and we will always love Smokeless Image. That's why we stock up for when things go out of stock. Smokeless Image rules!
The problem is we keep getting promised that these issues are getting fixed by this or that and the truth is that it simply isn't getting fixed. This is not the type of product that out of stocks are simply an inconvience. I'm relying on this stuff to continue not to smoke. When we are told things will be in and they don't come in we end up being the ones to suffer. I held off ordering because I was told the stuff would be in by a certain time and the fact is they weren't there. Why tell people things will be in by a certain time if you can't follow through on the promise. This isn't the first time this has happened. If you would've told me when I asked this question last week I would have ordered something else. Now I'm going to run out of juice, have to wait and order something to ride me over. Not to mention the shipping I'll have to pay just to get something to tide me over.
Again I am really sorry you are upset. We wish we had it in stock to sell...when its not we are losing money as well. When it comes to internationally shipping we can only guess on the time frame. That is why I always say things like "hopefully" or "it should be" in by a certain time. This time around it was held up in china due to customs paperwork issue...and now on our end for FDA clearance
I can see your predicament Dac, my fiance and I split our order up because of the juice and I had to use my dentist money to order emergency supplies. But what we do is order in bulk to tide us over till they restock.
Sometimes they expect things at a certain time and then they relay the message to us but something happens and the shipments are late. they can't help that. I can't wait for them to restock so I can get some Ice Menthol and Desert Joe. I'm really low but I just try to wait for a craving till I vape so I can keep my juice going for a while.
Sometimes they expect things at a certain time and then they relay the message to us but something happens and the shipments are late. they can't help that. I can't wait for them to restock so I can get some Ice Menthol and Desert Joe. I'm really low but I just try to wait for a craving till I vape so I can keep my juice going for a while.
Some things are beyond SI's control. Other vendors too. Best reason to keep ample stock for those times where you may run out when stock is not available. Buy an extra and hide it away out of site. So that way when they are out of stock you have a back-up.
The FDA has received all the paperwork they asked for...just awaiting clearance.
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