Could it be possible that these people are aware of how it works when ordering through Mrs. T's after receiving their bulk orders may be enjoying the vape? The one thing you can count on is those juice bottles do not refill themselves as if by magic and once those supplies start getting low the "staunch-Mrs.-T defenders" will return.
Many things are
possible, but most of us usually deal first and foremost with what is plausible. And what is most plausible to me is that, if Mrs. T continues to run her business as if it were a hobby, her customer base will dwindle until she's left with only a relative handful of die-hard defenders, whose orders will inevitably prove insufficient for her to continue serving them. And make no mistake, if and when that day comes, Mrs. T won't waste time lavishing the same sort of treacly sentiment we see in this thread on her few remaining loyal customers; she'll just move on, and those loyal customers will be out in the cold.
Will some of Mrs. T's staunch defenders return to this thread to resume their supposed-troll bashing? Maybe. But if the trend continues, they'll be fewer in number with each cycle.
I can relate to your frustration since I was in your shoes as well being a newbie ordering from Mrs.-Ts for the first time, but I also order allot of e-cigarette materials from China and it is not uncommon for items to take over a month to show with no updates on the tracking so guess I have gotten used to the waiting game an adjusted my expectations and am able to deal with it.
Whether any particular customer can "deal with" the delay, Mrs. T's conduct is indefensible. If she were in any other business, I daresay she'd have been forced to close years ago -- but luckily for her, she found a newborn industry wherein vendors serve recovering addicts, and so if you convince people that your juice flavorings are indispensible, they'll line up smiling regardless of delays. And hey, if they order in bulk (spending tons of money in the process) the waits aren't so bad!
How many times did we see that very refrain in this thread: "It's
the customer's fault for not planning ahead!"
No one would accept Mrs. T's conduct in most any other business. Hell, no one would accept this conduct in an employee. The fact that she happens to work in an as-yet amateur-friendly and non-essential industry is not an excuse; it's an
admission. She's making real money -- plenty to constitute a livelihood. It's time she started treating it with the respect due to a livelihood.
Like I said before, Mrs. T
can turn this thing around. But if she insists upon working alone, she's gonna have to stop taking unannounced vacations. Hell, she should probably stop taking time off altogether if she's unwilling to turn off website orders for the duration.
Or she could hire some help to pick up the slack. This really isn't complicated.