It was around 10 or 11 in the morning I believe. I know it was fairly early.
Since Erin.R ordered on the same day as you, and yours shipped and hers hasn't, we're trying to find the last order that actually was shipped.
Erin.R's order was #38663, and Ms T's site says that orders 38603-38807 (that includes Erin.R's, which is odd, since she received a tracking number Oct.16th,) were shipped on October 29. Your order would have to be at least 61 orders behind Erin.R's.
There seems to be a bit of skullduggery going on on Ms T's part, just trying to get to the bottom of things.
Erin.R, do you happen to remember what time of day it was when you placed your order on the September27th?