Ipro suddenly died after not even 2 months of use.

[tumbler]

All was well until last night. I thought my batteries were maybe starting to lose life, so I replaced them and then this morning, I thought the second set drained awfully quick. I put in my third set and nothing.

There is a slight red light at times and now no light at all with fully charged batteries.

All three set of batteries that I have (same age as Ipro) are all fully charged.

What's next?

Btw, center screw is not loose. Already checked that.

 

[Ruppy]

You need to check the connection on bottom cap and ensure that your wire is connected properly under the top cap. See the tutorial in the top cap post. Youll need something to stick in the hole on the side of the ipro cap to turn it off after you loosen the center screw.

 

[tumbler]

That was already done and it is connected.

 

[BuzzKill]

We have had a few of the blocking diodes go south over time , this is the reverse battery diode it protects the circuit from batts in backwards , this might be the problem ?? also check the batts for corrosion or gunk on the contacts and make sure they are clean .

If it is the diode we have to replace the PCB , but this is covered under warranty.

 

[tumbler]

There is no gunk or corrosion on the batteries. I use a closed end adaptor to make sure no juice gets inside. I just cleaned the ends of the batteries with alcohol. Still nothing. Only a faint little red light and nothing with a brand new carto that works, because I just tried it on my ego battery.

 

[BuzzKill]

so is it faint red with NO atty on it ??

If so I think it is the diode and we will have to fix it.

 

[tumbler]

Yes. If left alone, the light will get brighter, but as soon as the button is pressed, it turns a faint red and stays that way.

 

[BuzzKill]

Might be a loose ground screw ! check the screw on the side , see if it is tight please . if not , take off the top cap ( follow the replacing the top cap on the Buzz thread ) and use a pair of needle nose pliers to hold the nut inside and tighten that side screw .

 

[tumbler]

My husband just took it apart and checked it. Everything was tight and it's still a faint red light.

 

[bbb]

tumbler, I had similar symptoms with my IP after about a month and needed to replace the pcb ... as Mike said, he's had a few of these go bad and it's part of custom pcb mfg

sure, I was upset, but I never said anything bad about the IP performance ... when they work, they work great

mine is like brand new again and I'm very happy with my Infinity Pro

took about 6 days to get it back, altho that included a weekend

 

[5cardstud]

These things happen. He don't make all the parts inside and it could have a bad diode like Mike said. The nice thing is you know you not only have one of the best PVs money can buy but also the best customer service so it will be fixed. Even brand new cars break down and have recalls for parts that are bad they put in them.

 

[tumbler]

I'm doing fine with my ego. My husband has what was my Provari. I was waiting for a reply from buzz on what to do next. I guess I'm just glad it died during the warranty period.

Tomorrow is going to be my one year anniversary of quitting cigarettes. When my IPro died at work, I didn't have a back up. I didn't want a cigarette, but it did show me I still needed nicotine!!

 

[Ruppy]

Tumbler. Go to Notcigs website and download the RMA. Fill it out. Youll need to put that in the box to send it.

 

[Bovinia]

Happy 1 year anniversary Tumbler!

I know that having to send your IPro in for repair isn't how you want to celebrate, but he gets the repairs out fast.

 

[908Tracy]

Congratulations on your one year tumbler!!! You will have your IP back in no time.

 

[tumbler]

I completed and printed out the RMA form. But how do I contact Notcigs about my return? Do I need a RMA number? I was looking for contact information on their website, but I couldn't find it.

 

[tumbler]

Happy 1 year anniversary Tumbler!

I know that having to send your IPro in for repair isn't how you want to celebrate, but he gets the repairs out fast.

Thank you. Do I need to contact Notcigs before I send it out?

 

[tumbler]

Congratulations on your one year tumbler!!! You will have your IP back in no time.

Thank you I was one of the lucky ones that quit the night my first e-cig arrived and have not had a cigarette since.

 

[908Tracy]

tumbler,

I believe you can email them at sales@notcigs.com. They can give you all the specs from there. HTH!

P.S.- I was one of the "others" who vaped and smoked for awhile at the same time, but finally quit analogs all together on Aug 31st last year. I still can't believe I did it though. Took me awhile, but made it happen. Congrats on quitting immediately! That's awesome.