Brand new customer service platform coming this week!
We're switching to a completely new customer service system this week that is going to offer huge improvements for our customers! We're very excited about the new system and think you will love it too! We have an IT company helping us make the switch so we anticipate a smooth transition but if you experience any issues this week, please bear with us.
Also, PLEASE NOTE: the "Contact Us" button on the top left side of our website seems to be malfunctioning and e-mails sent to us via this tab are not getting through! We'll have this issue fixed shortly, but please contact us again at: customers@virginvapor.com if you have tried to contact us using this button and have not received a response.
Thank you for your patience and we look forward to offering you even better customer service in the future!!!
We're switching to a completely new customer service system this week that is going to offer huge improvements for our customers! We're very excited about the new system and think you will love it too! We have an IT company helping us make the switch so we anticipate a smooth transition but if you experience any issues this week, please bear with us.
Also, PLEASE NOTE: the "Contact Us" button on the top left side of our website seems to be malfunctioning and e-mails sent to us via this tab are not getting through! We'll have this issue fixed shortly, but please contact us again at: customers@virginvapor.com if you have tried to contact us using this button and have not received a response.
Thank you for your patience and we look forward to offering you even better customer service in the future!!!