2fdeal's get a bad service

[rcon2023]

- I just received the package of order #23052411315686 that was missing part (RTA21813) ( rta ulton don atty )
And part# ( DIY19315) was wrong, because i order 3.5ml but you shipped to me 2.5ml
- One more thing that in order #23061223121045 when i opened out that found 1 glass broken of (RTA22432) as picture attached.
- After that, I emailed, and called direct, messed in skype many times, but 2fdeal still did not respond.
- I can't believe this confusion. I had to wait a long time for my order
- 2fdeal's after-sale service is very slow, I don't like this.

 

[vincenzxo]

did they fix this for you?

 

[badinfluence357]

I have to agree that their customer service is trash. After making me jump through hoops jus to pay they refused to help me with my issue. I was shorted five items. Two they gave me store credit for and the other three were just not in the package.. I'm infuriated with them. No more 2F deals for me!!!!.

 

[rcon2023]

The answer is always: they will deliver the missing items in the next order, but when the next order comes they forget, just like that, if you are not patient enough to complain, you will lose your benefits.