Frustrating order experience

[celticluvr]

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Good news! They actually shipped my order! They aren't sure why I couldn't contact them on Facebook and where very apologetic. So all's well that ends well!

Yay! I'm glad its resolved... Fingers crossed for a fast delivery!

 

[ScandaLeX]

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Good news! They actually shipped my order! They aren't sure why I couldn't contact them on Facebook and where very apologetic. So all's well that ends well!

This is wonderful news!!!

 

[Kenna]

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Good news! They actually shipped my order! They aren't sure why I couldn't contact them on Facebook and where very apologetic. So all's well that ends well!

Yay! Maybe a problem because of the weekend?

 

[R2sojr]

Order juice online a few days ago and did the verification process. I have no problem providing info. But if it's used incorrectly I'll damn sure sue them.

 

[smacuser]

And I was getting ready to play Another One Bite the Dust.

 

[SpiritBear]

All's well that ends well here, too -- called and talked to someone on the phone. The problem was that I didn't specify "what size bottle" I wanted of the juice I was ordering. Well, that was a little confusing, because basically I had hit "Reorder" from the last time I ordered those flavors, and there wasn't any notice saying I needed to specify the bottle size ... apparently if a customer uses "Reorder" they need to specify. Once I did that, the order sailed on through like clockwork.

I could swear I've used "Reorder" in the past and didn't have to say what bottle size, they just sent same bottle size I had ordered the last time, but oh well ....

So it wasn't about address discrepancies at all. Whew!