He probably bought a cheap Chinese clone (don't have a warranty through Eleaf) which may be a knockoff for the real Eleaf Istick.
I have two authentic Eleaf Isticks and I intend to buy more when the time comes but the darn things will not die/wear out.
Hmmmmmmmmmmm that can't be right:
Warranty Terms
All Eleaf products directly purchased from Eleaf USA's official online store (
Eleaf USA | Electronic Cigarette | E-Liquid | Vaporizer), except consumables and rebuildable products, are covered by warranty for a standard 90 days from the date of purchase ("warranty period").
Warranty Terms