I really do hope that this is the right place for this thread; if not I'm sorry about that.
So as some of you may have noticed, I'm pretty new here. Ive gotten some wonderful welcomes on newbie thread, as well as some incredibly helpful feedback on my post asking for recommendations of best beginner RDAs. The community here has been great and I'm excited to enter the wonderful world of vaping.
I have a Smok AL85. I've been using it for less than a week. I ordered the kit with the baby beast, have been vaping in the 50-60 watt range, and have had no problems. I also ordered 2 RDAs, a coilmaster kit, and supplies to make my own juice. Everything to my vape startup budget came from me quitting the stinkies.
So yesterday my AL85's screen just went blank. Odd I thought, maybe the battery died. I get home and put a fresh battery in, the logo that pops up when you put a fresh battery in doesn't. Actually the screen shows nothing. I randomly click around and hope for something; lo and behold it fires.
I jumped online to find potential causes and resolutions. So it's probably in stealth mode I thought, nope. If it were in stealth the menu would show after 3 clicks of the fire button so I could turn stealth off.
Maybe the software needs upgraded? Plug it into my computer following instructions, my computer doesn't detect it. Get on Smok's website to see if I need software first, lo and behold there's nothing for the AL85, just the big Alien.
I press up and down to bring it to a comfortable vape, but can't really see what I'm doing/exact wattage or temp. I contacted the vendor and they said they'd handle the warranty return but they want me to troubleshoot (doing all I already tried but I tried it again because it couldn't hurt), it didn't fix the screen and I'm waiting to hear back from them for instructions on next step.
I'm just a little frustrated because i kind of irresponsibly dumped my vape budget into all the DIY stuff so I could maintain my newfound hobby easily. In my defense, I would never have expected an issue so soon. I've been using it for less than a week, and have handled it with care. Not once did I drop it, or hit it off anything, or mishandle it. I've treated this thing pretty well.
I guess I've got just a few questions for the community
1. Has anyone gone through Smok's warranty program? How quickly does your replacement arrive?
2. Considering I may need to get a new replacement on a budget if it takes forever to get the new AL85 (I don't want to go back to stinkies but I will if I have nothing to puff), what can you recommend? I comfortably vape 40-60 watt range.
And 3. Thank you for listening to me complain I'm just cranky about the whole thing.
So as some of you may have noticed, I'm pretty new here. Ive gotten some wonderful welcomes on newbie thread, as well as some incredibly helpful feedback on my post asking for recommendations of best beginner RDAs. The community here has been great and I'm excited to enter the wonderful world of vaping.
I have a Smok AL85. I've been using it for less than a week. I ordered the kit with the baby beast, have been vaping in the 50-60 watt range, and have had no problems. I also ordered 2 RDAs, a coilmaster kit, and supplies to make my own juice. Everything to my vape startup budget came from me quitting the stinkies.
So yesterday my AL85's screen just went blank. Odd I thought, maybe the battery died. I get home and put a fresh battery in, the logo that pops up when you put a fresh battery in doesn't. Actually the screen shows nothing. I randomly click around and hope for something; lo and behold it fires.
I jumped online to find potential causes and resolutions. So it's probably in stealth mode I thought, nope. If it were in stealth the menu would show after 3 clicks of the fire button so I could turn stealth off.
Maybe the software needs upgraded? Plug it into my computer following instructions, my computer doesn't detect it. Get on Smok's website to see if I need software first, lo and behold there's nothing for the AL85, just the big Alien.
I press up and down to bring it to a comfortable vape, but can't really see what I'm doing/exact wattage or temp. I contacted the vendor and they said they'd handle the warranty return but they want me to troubleshoot (doing all I already tried but I tried it again because it couldn't hurt), it didn't fix the screen and I'm waiting to hear back from them for instructions on next step.
I'm just a little frustrated because i kind of irresponsibly dumped my vape budget into all the DIY stuff so I could maintain my newfound hobby easily. In my defense, I would never have expected an issue so soon. I've been using it for less than a week, and have handled it with care. Not once did I drop it, or hit it off anything, or mishandle it. I've treated this thing pretty well.
I guess I've got just a few questions for the community
1. Has anyone gone through Smok's warranty program? How quickly does your replacement arrive?
2. Considering I may need to get a new replacement on a budget if it takes forever to get the new AL85 (I don't want to go back to stinkies but I will if I have nothing to puff), what can you recommend? I comfortably vape 40-60 watt range.
And 3. Thank you for listening to me complain I'm just cranky about the whole thing.
A lot of people do like their picos it seems. Surprised too that no one that I've seen has made a program to mirror a screen from the usb for troubleshooting. I'd say too that if it was ordered some vendors have a 30 day window and it's not as many hoops to jump through.
