Vapesourcing Q&A / Customer Service

[Verashu]

Hello, just say that because the order address and the shipping address are different, our customer service has already contacted you and we hope your problem will be solved.

I never saw this forum until today it's great! I was surprised that vendors are here too! I have been trying to get hold of vaprsourcing forever, it seems to very hard to get in touch with anyone...

 

[NicEgy]

Hello, just say that because the order address and the shipping address are different, our customer service has already contacted you and we hope your problem will be solved.

Yes, I see the tracking number on my USPS... Thank you!

 

[Jason Ross]

Hey there Verashu and sorry to bug ya, I was just wondering if anyone could give me an update on these two orders.
#100564226
And
#100564222

One is for a smok kit, and the other is a bottle of juice. I was hoping to have them quickly as I ordered from the USA store but the website still says processing. Thanks!

 

[Jason Ross]

Hello? Anyone? orders still stuck at payment accepted, you have my money and customer service wont email me after over 24 hours. No activity through their chat either. We are going into the weekend where you say you dont make shipments so im just SOL for at least another two days without as much as an apology? Cmon guys. Im not even mad, just dissapointed.

 

[Verashu]

Hello? Anyone? orders still stuck at payment accepted, you have my money and customer service wont email me after over 24 hours. No activity through their chat either. We are going into the weekend where you say you dont make shipments so im just SOL for at least another two days without as much as an apology? Cmon guys. Im not even mad, just dissapointed.

Thank you for your information.
As we were off yesterday, I was not able to reply to your message in time. I have sent your problem back to our after sales and they will solve your problem as soon as possible from email service@vapesourcing.com.