Having an issue with Kanger TopTank Nano.

[Kitty-Nin]

My partner picked up a Kanger TopBox with the TopTank Nano tank about a week ago. The tank came with three coils, and suddenly as of yesterday the tank is not making a good connection with any of the three coils. On the TopBox, it reads 9.99 Ohms and on my Coolfire IV it gives the check atomizer message.

Does anyone have any idea what's going on? We've pulled it apart and as far as we can tell everything looks fine. Most of the things I have been able to find via google have been for the RBA tank, and this is the one with the prebuilt coil heads.

 

[dcfluegel]

heya - couple things - disassemble, make sure that firing pin in base is pushed up completely with coil out, then screw coil in (it should push pin back down slightly) and make sure you don't try to put new coil in with base on mod, as it can sometimes cause pin/ coil connection not to seat firmly (coil wont actually be screwed all the way in if it can't push pin down a little as it is seated)

 

[suprtrkr]

Try cleaning the 510 connector with a Q-tip soaked in rubbing alcohol, then use a non-metallic probe-- toothpick works-- to make sure the 510 pin is moving freely and free it up if not.

 

[zero7starz]

Honestly, change the coil. Had a similar thing happen to me out of the box, but as it turned out the coil was shorting. Try another tank on the mod if the mod responds normally change the coil.


Sent from my iPhone using Tapatalk

 

[Kitty-Nin]

We ended up taking it back to the shop, who tested it, and it was actually reading a staedy 30 ohms. The box was fine, but there is something wrong with the atty. They exchangex it, and the secondone immediately had the same issue. So they swapped it for a cuboid, and have contacted their supplier. Seems that perhaps kanger sent out a batch that missed quality control....

 

[Clydde26]

well lucky for you because in the cuboid you got a better piece of tech than the kanger.... did they supply an atty with it?

 

[nyiddle]

Yeah that's the big problem with new tech, often times it's buggy for the first month or two until either the company subtly fixes future production units or they less-subtly accept returns/exchanges.

That's a shame to hear though, that Topbox Nano kit looked kinda nifty. But it's good that you posted this here, as other potential-buyers will be able to see it and can be warned. The number of times I've probably saved my money because I did a quick Google and found the complaints on ECF is astounding. Always a good call to look for people having issues here before you pull the trigger on any e-cig product.

 

[Treborsmug]

I've had my Top Box for a week now. No problems and I've tried all the atty's comparing it to my 2 Mini's. Love them all. I did discover you have to remove the base from the mod if you change atty's or it won't see it as a new one.

 

[BreSha6869]

We ended up taking it back to the shop, who tested it, and it was actually reading a staedy 30 ohms. The box was fine, but there is something wrong with the atty. They exchangex it, and the secondone immediately had the same issue. So they swapped it for a cuboid, and have contacted their supplier. Seems that perhaps kanger sent out a batch that missed quality control....

I bought one of the first ones released for my wife. It was DOA.

Subvod mod worked with other tanks and the Toptank didn't work with any of my other mods.

Turned out the base of the tank was toast and not making a connection. Replaced the tank and it worked fine. Apparently this is fairly common with the first batch.

 

[This & That Vapes]

It is definitely a problem with the bottom base. More specifically if you're interested in doing the repair yourself, the threads where the coil is seated is supposed to have continuity with the threads of the 510 connection. Removing the positive pin along with the rubber grommet, feed soldering wire into the bottom base from beneath and using a soldering iron apply a small weld connecting the inner wall to the bottom base. Being a shop owner, this prevented me from having to do an exchange / return with this customer.