On 11/20/2010 I purchased a Colorado E-Smokes starter kit. I spent a lengthily time asking questions about the product including where the product was manufactured. I was specifically told by the sales rep that the product was manufactured in the USA. The sales rep. said the product was manufactured and distributed from Aurora, Colorado.
Three days after I purchased the product it was not working with a full charge. I contacted the sales rep. from the main office and told them of the problem I was having with the unit. I also ask again where it was made since it did not say anywhere on the box and to my surprise she told me that it was made in China. I dealt with the product not being fully charged off and on for the next 10 days until the unit completely stopped working.
I then contacted the owner whose name is John Allen and told him that I was not satisfied and deeply concerned that they mis-represented the product. Mr. Allen told me that he was not willing to refund my money and that I could deal with my credit card company. He also stated that people have tried to get refunds in the past and that my credit card company would give me a refund and that it would not come out of his pocket.
Bad Company stay away from them!!
Three days after I purchased the product it was not working with a full charge. I contacted the sales rep. from the main office and told them of the problem I was having with the unit. I also ask again where it was made since it did not say anywhere on the box and to my surprise she told me that it was made in China. I dealt with the product not being fully charged off and on for the next 10 days until the unit completely stopped working.
I then contacted the owner whose name is John Allen and told him that I was not satisfied and deeply concerned that they mis-represented the product. Mr. Allen told me that he was not willing to refund my money and that I could deal with my credit card company. He also stated that people have tried to get refunds in the past and that my credit card company would give me a refund and that it would not come out of his pocket.
Bad Company stay away from them!!