How do I contact MV?

[GoodDog]

I can't login to my account at MV and see no way of contacting them on their site. I tried the "forgot your password?" link but never received an email to change my password. I've bought from them for a couple of years and never had a problem logging in before, any ideas or ways to contact them? The "contact us" page is no help. Thanks

 

[Majestic]

They have a phone number listed on their "Terms and Conditions" page of their website. Here is a copy of that info:

"Our phone # is: (704) 624-8551 and our hours are Monday - Friday 9 am to 5 pm EST."

Here is a link to that page for additional info:

Terms

 

[GoodDog]

Thanks Majestic, somehow I missed that. Since they're closed on weekends I guess I missed their sale.

 

[tmcase]

Thanks Majestic, somehow I missed that. Since they're closed on weekends I guess I missed their sale.

Hey GoodDog. Long time no hear.

MV also has a ticket system but they don't reply to it on weekends or holiday. I had the same problem with my password and had to create a new account so I wouldn't lose out on the last sale. I believe the ticket system is under (contact us).

 

[GoodDog]

Hi tmcase, nice to hear from you! Yeah, I did the same thing so I wouldn't miss the sale and them they merged the two accounts. Great customer service!!

I'm not here much any more since I found what works well for me and don't have the need to experiment any more. It sure is a lot cheaper that way. I found the more time I spent on ECF the more money I spent. LOL Funny how that works.

I hope you have a wonderful holiday season.

 

[tmcase]

Hi tmcase, nice to hear from you! Yeah, I did the same thing so I wouldn't miss the sale and them they merged the two accounts. Great customer service!!

I'm not here much any more since I found what works well for me and don't have the need to experiment any more. It sure is a lot cheaper that way. I found the more time I spent on ECF the more money I spent. LOL Funny how that works.

I hope you have a wonderful holiday season.

It's good to know they will merge the accounts. I submitted another ticket asking them to transfer my rewards points from the new account to the old account so I guess they will merge mine too.

I know what you mean about spending money. I got hooked on co-ops but once these are done than I'm not looking anymore. I have what I need now also plus some.

Hope you have a great Christmas also.