how do you find on duty moderators?

[skoony]

yesterday after i logged out after never logging out before using the keep me logged on feature
it turned out i had forgotten my password.

i went through the steps to reset my password via email.
everything seemed fine.
i logged off and ended my session
when returning later i had to reset it again.then again later in the day.
my last session yesterday i activated the keep me logged on feature.
today when coming to the site i wasn't logged on and after trying had to reset again.
i may have done it right this time i hope. we will see.
moderators please contact me.
regards mike

 

[UntamedRose]

reported your post that should get their attention.

[email removed - no longer used - Roly]

 

[skoony]

reported your post that should get their attention.

thanks
regards
mike

 

[bacc.vap]

Asking here usually brings around some mods. Site Feedback and Help

 

[classwife]

Moved to site Feedback and Help...sent PM

 

[classwife]

Not one I can answer - have asked him to post details here

 

[skoony]

well i was advised to post a complete history here.
i am not sure why.
its late,i'm beat.
tomorrow
mike

 

[retired1]

There's nothing going on with the forum that would cause you to reset your password in that manner.

Clear your cache and cookies on your browser and log in again. Does the issue persist after that?

 

[Rickajho]

Never logging out before - since July 2013? I don't believe that's possible as there was more than one mandatory password change in the last year that would have forced a log out and required you change your password.

 

[rolygate]

To contact the Moderators


If you can post OK
1. Report any post using the triangle icon on the menu bar below the post. You can do this for any legitimate reason, it's OK.
You could make a post yourself then report it, in order to speak to a mod who is on duty.
They can't help with things like subscription fees though.

2. Post in the Site Feedback forum.
This is often the best way of all as many questions can be answered by other members, sometimes quickly.

3. Go to the Contacts page. It has a menu button at the top and bottom of every page on the forum.
Listed there are various categories of enquiry, and links to how to contact whoever you need.
The support ticket system is listed there, and that is the best way to get an issue resolved that needs someone to look at it in office hours - such as subscriptions, vendor enquiries.

4. Go direct to the support system at: ECF Support
Open a ticket.
This is a good way to get stuff fixed such as membership issues, password problems, email not working, and so on.
An Admin will look at your problem and can fix things in the forum backend.


If you can't post
Please use option #3 or #4 above, they work for non-members or members with posting-related issues.


Please note

We don't have ANY emails for contact purposes or problem-fixing. We use much more efficient methods.

If you open a ticket, your problem will be fixed within 24 hours, 99 times out of 100 for forum-related issues, and often much faster.