Fasttech - Customer service issue : boomerdude

[boomerdude]

Company name

fasttech​

Date of your initial complaint to the supplier.

7 May 2014​

How did you contact the supplier

Website ticket system​

Ticket number (if you were issued one)

Q0506GYPMF​

General nature of complaint

Customer service​

Briefly describe your problem or issue

I placed an battery order #A040318456 for $29.29US on 4/3/14. By 5/7/14 when it did not arrive, I placed a ticket complaint via fasttech's website. Since that time after more than 35 messages posted to the ticket over 100 days, I have not received an replacement nor credit/refund for the lost order. Just one excuse after another if not outright lies. fasttech does not live up to it's customer service policies.​