Firstly, hello to all! Hopefully this doesn’t come off as whining, that would be a lame first post.
I recently ordered a DOTaio, the week they were available for sale. I was beyond excited as I have always loved Dotmod gear and customer service and have been using their products for years. I still love Dotmod, and I’m not going to bash anyone at all. Just want to share my experience with this particular device, Incase anyone runs into the same issue before they damage the device or ruin coils trying to figure it out.
I received my Dotaio a couple weeks ago, and kept it new in the box, as I was waiting for new juice and batteries specifically for it. It was hard to wait but I got through it lol. Yesterday, my juice and battery came, and I was beyond excited to set my new device up and get to vaping. When I set it up, basically inserting the battery and filling it with juice, I read through the manual just to be sure I didn’t miss anything of importance. After doing that, I giggled, hit fire annnnd, nothing. I went through every step imaginable and after deciding the stock coil could be bad, I swapped to the second coil included with it and set it up again. Same thing, nothing but a blinking light, which indicates ‘no atomizer’. So reluctantly, I opened up the 5 pack of dotmid coils I bought for it, and tried again. Nothing. Tried another. Nothing. After the 5th coil I called it quits. I was extremely frusterated, let down, and feeling silly for wasting 5 coils and 10mls of juice. I should have probably stopped after the initial 2 coils but you know how it goes sometimes.
I guess this post was sort of for venting purposes. At the same time though, I wanted to let anyone who may be having or may have the same problem in the future, NOT to keep trying different coils. It’s not the coils. My best guess is that it’s the contact inside the mod itself, that the coil base/coil sits on. Just reach out to wherever you bought it and hope that the return process is smooth and quick.
All in all, I still can’t wait to use the Dotaio, besides it not working, it is a beautiful device and very well made. Felt great in the hand. Perfect size imo. Don’t let this discourage you from buying one if you’re in the market, but if you run into this issue, stop what you’re doing and email the seller.
That’s all. Sorry for the short story.
I recently ordered a DOTaio, the week they were available for sale. I was beyond excited as I have always loved Dotmod gear and customer service and have been using their products for years. I still love Dotmod, and I’m not going to bash anyone at all. Just want to share my experience with this particular device, Incase anyone runs into the same issue before they damage the device or ruin coils trying to figure it out.
I received my Dotaio a couple weeks ago, and kept it new in the box, as I was waiting for new juice and batteries specifically for it. It was hard to wait but I got through it lol. Yesterday, my juice and battery came, and I was beyond excited to set my new device up and get to vaping. When I set it up, basically inserting the battery and filling it with juice, I read through the manual just to be sure I didn’t miss anything of importance. After doing that, I giggled, hit fire annnnd, nothing. I went through every step imaginable and after deciding the stock coil could be bad, I swapped to the second coil included with it and set it up again. Same thing, nothing but a blinking light, which indicates ‘no atomizer’. So reluctantly, I opened up the 5 pack of dotmid coils I bought for it, and tried again. Nothing. Tried another. Nothing. After the 5th coil I called it quits. I was extremely frusterated, let down, and feeling silly for wasting 5 coils and 10mls of juice. I should have probably stopped after the initial 2 coils but you know how it goes sometimes.
I guess this post was sort of for venting purposes. At the same time though, I wanted to let anyone who may be having or may have the same problem in the future, NOT to keep trying different coils. It’s not the coils. My best guess is that it’s the contact inside the mod itself, that the coil base/coil sits on. Just reach out to wherever you bought it and hope that the return process is smooth and quick.
All in all, I still can’t wait to use the Dotaio, besides it not working, it is a beautiful device and very well made. Felt great in the hand. Perfect size imo. Don’t let this discourage you from buying one if you’re in the market, but if you run into this issue, stop what you’re doing and email the seller.
That’s all. Sorry for the short story.
