Provari Button Issue

[cocacola31173]

I have a 5 moth old Provari and recently received another Provari. Now I notice on my old Provari that the button is not as good as the new one. It stays depressed on the upper side and just don't feel as "clicky". Is this because its older? Its also been switching modes while I am vaping even though I keep the button pressed down.

I looked on the inside of both and on the newer it looks different. Its doesn't have a block piece by the window. It also the kind that has the slots in the cap. Has anyone had this trouble with older provaris?

Thanks!
'

 

[Trypno]

Can you post a few pictures?

You could try cleaning the area around the button, that might help. As far as the software acting up on its own, you may have to give ProVape a call.

Is the mod 5 months old to you, or did you get it used? Where did you get your ProVari?

 

[jwbnyc]

I find that if you press the button too many times in a row you'll enter menu mode as you would expect.

 

[cocacola31173]

I got it brand new from Provape. What Im talking about is that it will change while I have the button pressed. Im just wondering if maybe Im not making a solid connection. Cause I did notice that the top of the button is more depressed then the lower part of the button when not pressed. I just figured this was part of the age of the Provari. I have been trying to make sure I push the whole button in when I vape.

 

[cocacola31173]

Can you post a few pictures?

You could try cleaning the area around the button, that might help. As far as the software acting up on its own, you may have to give ProVape a call.

Is the mod 5 months old to you, or did you get it used? Where did you get your ProVari?

Dleaning the button...do I use alcohol like I use to clean the contact pin and connection? The button on the older one doesn't stick out as much as the new one either.

 

[Trypno]

Err...I'm not sure on the alcohol, it could seep into the button well and onto the board. I'm pretty much just guessing from a tech support point of view, keep your thread alive long enough for someone with more experience to come along and chime in lol.

If you got it new from ProVape, and it's acting like that after only five months, I'd give them a call. You should still be covered under warranty, unless you've given it a good beating in those five months, then it may be a small fee for repairs.

Have you done any modding to the device?

 

[Miata GT]

Do you notice a slight 'clunky' felling as you push the button. One of my ProVaris developed a loose board after only a month which made using the button difficult compared to my other units because of the increased throw.

 

[cocacola31173]

Do you notice a slight 'clunky' felling as you push the button. One of my ProVaris developed a loose board after only a month which made using the button difficult compared to my other units because of the increased throw.

It does feel like I have to press it harder...I never really noticed til I got the new one. Isn't the button supposed to kind of do that as it breaks in?

 

[Train2]

Sounds like it's possible the board "shifted" a little - with the button being not perfectly aligned.
Sounds like you may want to part with it for a week - sending it back and forth to ProVape for repair...even if it's something else, they'd be able to fix it up like new.

 

[cocacola31173]

So the button is supposed to stay perfectly aligned even after a long time?

What would be the best way to ship it?

 

[jwbnyc]

Contact ProVape. They will talk you through the process.

 

[Miata GT]

It does feel like I have to press it harder...I never really noticed til I got the new one. Isn't the button supposed to kind of do that as it breaks in?

Maybe, I never noticed it. An easy way to tell is to stick a suitable object into the tube from the bottom and see if you can wiggle the board towards and away from the button/LED. It shouldn't move. ProVape will fix it if it's under warranty.

 

[jwbnyc]

They'll fix it whether it is under warranty or not.

If it is not under warranty they will charge a reasonable fee to do the repair.

Or maybe not. Sometimes they just fix things for free even out of warranty apparently.

 

[Riverboat]

I have a 5 moth old Provari and recently received another Provari. Now I notice on my old Provari that the button is not as good as the new one. It stays depressed on the upper side and just don't feel as "clicky". Is this because its older? Its also been switching modes while I am vaping even though I keep the button pressed down.

I looked on the inside of both and on the newer it looks different. Its doesn't have a block piece by the window. It also the kind that has the slots in the cap. Has anyone had this trouble with older provaris?

Thanks!
'

Unless you board has become loose those Provari buttons last for years and years... I had a Provape1 when I first started vaping that I used every day for 2 years... Button was a rock solid as the day I first received it.....

 

[cocacola31173]

This is how the button usually looks.

Sent from my SCH-I435 using Tapatalk

 

[Gato del Jugo]

This is how the button usually looks.

Your button is sinking!

I have a 5-month-old that gets heavy daily use, and it does not look anything like that...

 

[cocacola31173]

Your button is sinking!

I have a 5-month-old that gets heavy daily use, and it does not look anything like that...

I can gently pull it out but once I start using it again it goes back to that. So I guess Im going to send it back to Provape. Im just scared it might get lost.

 

[brickfollett]

You'll be fine. Make sure you send it insured, and Provape will take care of you. I have no doubts that they will do everything they can for you and make you a happy vaper again

 

[The Ocelot]

Sadly, a trip to the ProVape hospital is in order. The button isn't attached to anything, so something inside has shifted for it to appear as in your pictures.