(Evic Vtc mini Firmware problem)Can't connect my EVIC VTC Mini to my PC

[Jimmy0]

Hello guys im new to this and this is my first post. I've been earching for this type problem but didn't find anything. So yesterday i got my Evic VTC mini (its my first vape btw), and i was pretty good. So when i got it home and I saw in google that there was a update for the firmware. But when i plug my vape in the PC, the PC doens't rcognise the vape. Im sure it's not the port or the cable. Im using Windows 7 and USB 2.0

Thank you!

 

[Izan]

Hi and welcome,

Windows won't see it as a device.
If it is plugged into the USB and it is charging the battery, it is connected.

Just carry on with the update.

Have fun
I

 

[Jimmy0]

Hi,
Thank you for the fast response and for the greetings!
The problem is that the Joytech update software won't recognize it. I've also tried taking the battery and the tank out but it didn't work.

Thank you!

 

[Fad]

Does it begin to charge with the cable ? (to try and see that the VTC port is OK - for power at least)

Have you tested a different data capable cable to be 100% positive the cable isn`t internally faulty (from the factory)

Have you tried a different USB Port (ie: all of them) - and plugging it in and out ?
(sounds silly, but I have to sometimes )

I updated all my VTC Minis on Win 7 x64 via USB 2.0 ports successfully.

I`d be inclined to test everything exhaustively before thinking the VTC port was possibly at fault.

I do get a pop-up in the notification area that *a* USB device was attached - even if there`s no drivers needed for it - do you see any activity at all when plugging it in ?

Have you tried plugging it into a different computer...just to compare what happens ?

 

[Jimmy0]

Hi,
Thank you for the response
When I plug it it it only chargers even when the battery is out it still shows that it is charging. And I tried other cables but no luck.

 

[Fad]

I don`t want to confuse matters any more than is necessary, but I wonder if you could use this 3rd party tool to test...

Uniform firmware for many devices - ArcticFox + NFirmwareEditor

Just to see if it`s recognised at least - this may help point out a problem with your Windows/software, an incompatibility somewhere.

If you`re not comfortable checking that out - then DON'T !

However unlikely, there is a possibility you could brick your evic, so standard disclaimer : at your own risk.. etc

 

[Fad]

Duplicate post - the forum has gone insane

 

[Fad]

Duplicate - the forum has gone insane

 

[puffon]

Try it on a non-power USB port, if you have one.
I had this problem last year, unfortunately can't remember exactly how I got it to work.
Pretty sure the battery was out of the mod.
Try plugging the device in before opening the update app.
Then try opening the app, then plugging in the mod.
Good luck!

 

[Jimmy0]

Hello guys,
i tried everything that you said but nothing worked.

Thnak you!

 

[Fad]

Check the changelogs for the newer firmware - you might find it`s not necessary for you to bother with.

 

[Jimmy0]

Are there any important updates that i need ?

 

[Izan]

Are there any important updates that i need ?

Depends on the version already on the unit.
Press the fire button 20 times to display the firmware version number.

Are you sure it is an authentic Joyetech product?