Cool Fire 4 not working

[kunpie]

Hello there I'm new to this world. I don't have the lingo or cool vibe down, so please be kind.

I want to say about 3 months ago I purchased a Cool Fire 4 to replace the istick I had. It has worked just fine until today.
I was driving and realized that charging was required, so I took my charger and threw it in my cars usb port. It stayed at the red light for about 10 min then died. Nothing. I thought it was the charger.
Nope. I tried the charger on my friends itaste something or other. It worked.
Then I took to google to try and figure out what it could possibly be. I tried switching tanks. No good. Thought it shorted. But everyone online said that when theirs had shorted the screen actually said shorted. My screen says nothing.
I'm trying to not take this personal, but it's giving a total silent treatment, and I don't appreciate it.
If there is a solution, I need it.
Help me please!

 

[r77r7r]

Have you tried chrging it @ home? Turn it off and on a few times?? I think they have a 90 warranty?

 

[kunpie]

I have nothing is happening.

 

[Toronnah]

It's dead. Cool Fire 4 is junk based on my experience of 2 dying within a month.

 

[kunpie]

Well that's what I figured. Do you have a recommendation for my next purchase?

 

[Toronnah]

Well that's what I figured. Do you have a recommendation for my next purchase?

You could get another istick. I have a Kanger Kbox 50w that I like. External 18650 battery. Not sure if you would consider that as an option.

 

[kunpie]

You lost me with the external 18650 battery. I haven't a clue what that means.

 

[wheelie]

Wouldn't happen to be the red one would it? Some strange reason the red ones are the only ones being returned to our local vape store that just quit working. All the other colors are fine. CHEERS!

 

[kunpie]

It's amethyst.

 

[herb]

If you want your built in battery mods to last a lot longer never run them down so low as you need to charge them , charge them early and often , they will last much much longer.

 

[mcol]

It's amethyst.

Just an idea - underneath there's an on and off switch, did you make sure it's
in the on position?
Edit - then in addition I believe it's 3 clicks to turn on as well.

 

[kunpie]

Just an idea - underneath there's an on and off switch, did you make sure it's
in the on position?

good to know

 

[herb]

Go here, it has all types of tips and info :


Innokin Technology

 

[Ladiekali]

this same thing happened to my purple one. I have two, the purple and the pink. and i one day charged my purple on, as soon as i plugged it in, it went blank. no lights no nothing. i've tried everything. I got them both at the same time. used them about the same.

my mvp3.0 still works fine.
even my 2.0's have lasted a few years.

I put them all away and bought another provari.
for the price they are right now it was worth it to me.

decided my innokin army can be saved for the beach this summer.

 

[Ladiekali]

i bought a red one for my dad, it stopped firing his cartomizers, only will fire the iclear30s. so wierd. i've tried everything. he's a carto fan, and went back to smoking. didn't like the hassle.

 

[Toronnah]

You lost me with the external 18650 battery. I haven't a clue what that means.

The replaceable style you pop in and pop out as opposed the the battery in the Cool Fire that is part of the device.

 

[herb]

this same thing happened to my purple one. I have two, the purple and the pink. and i one day charged my purple on, as soon as i plugged it in, it went blank. no lights no nothing. i've tried everything. I got them both at the same time. used them about the same.

my mvp3.0 still works fine.
even my 2.0's have lasted a few years.

I put them all away and bought another provari.
for the price they are right now it was worth it to me.

decided my innokin army can be saved for the beach this summer.

There's no way i would put up with that , nobody should . I contacted Innokin Joseph and raised hell one time for someone else and they replaced it asap .

Innokin did mention on "Reddit" that anybody who had this happen to them should send it back asap and they will replace it .

 

[Ladiekali]

how do you do that? i mean how do i contact this person.

 

[classwife]

Moved this to VV/VW APV Discussion from Simple Solutions

 

[440BB]

@kunpie If you're under 120 days, you are still under warranty:

Hi @buell, sorry to hear about your issue. We have a 120 day warranty on the CFIV. Please email support@innokin.com they'll be able to set up a replacement device for you.

From this post - Innokin coolfire 4 battery replacement

I'd give it a try. Good luck!