Due to network issues at the EIG Provo datacenter, which resulted in a 14-hr outage on 8/2/13 for tens of thousands of websites, and continued network instability, the decision was made to move our website to a new datacenter.
Currently all files and database have been migrated to our new servers, and initial order testing has begun.
As of this afternoon, our new IP address has not fully propagated to all US internet service providers yet, meaning some customers are still being directed to the old server.
We are leaving this maintenance page up a little longer until more ISPs update their DNS records with our new server.
We apologize for any inconvenience this outage has caused, and our team is continuing to fulfill and ship all pending orders already taken.
UPDATE: Monday 8/5/13
CURRENT WEBSITE STATUS: CLOSED FOR MAINTENANCE
WAITING FOR DNS PROPAGATION
Posted on their website today:
No - the Server system they were using had Major issues. They are transferring Everything to a new company for better support.
Latest update:
So SOON!
How did you get to their website? All I get is Oops.
How did you get to their website? All I get is Oops.
I do local pick ups from Wizard labs and was there last Saturday. During my visit I spoke to the owner and they are having issues with their network provider and are in the middle of moving to a new 1.
They are still going strong and even expanding their current location to handle their customer orders faster
Wizard Labs are an excellent vendor
I do local pick ups from Wizard labs and was there last Saturday. During my visit I spoke to the owner and they are having issues with their network provider and are in the middle of moving to a new 1.
They are still going strong and even expanding their current location to handle their customer orders faster
Wizard Labs are an excellent vendor
I have Wizard Labs back up. Placed an order tonight but it wouldn't complete the checkout process. Anyone else having this problem?