I have spent over $500 at volcanoecigs.com over the last 8 months and have been a loyal customer to them. Recently I tried their magma tank-o-mizers and they were great so I ordered a few of those. When I received them there was one defective one that I spoke to their customer support about as it is not covered under a warranty I wanted to make sure that they knew it was a defect in the tank-o-mizer and they agreed, sent me a replacement and I was on my way. My past order I ordered 4 of them as a gift for someone and to be sure the gift was fine I tried each and every one and two of the tank-o-mizers were defective, I called volcano they instructed me to clean it and call back if it was still an issue, which it was. So after letting them dry overnight and testing them once again they both had a terrible burnt taste to them when I called them back they told me that the liquid that I was using destroyed the tank-o-mizers and it was my fault, even though I have been using the same e-liquid that I have been using with my original tank-o-mizers that I had received(Which I did make clear to their customer service rep).
BOTTOM LINE:
volcanoecigs.com does NOT care about their customer base, and if you order from them you better pray that they don't send you defective merchandise because they will not replace it!
Sincerely Warning Everyone,
Ex Volcano ECIG Customer
BOTTOM LINE:
volcanoecigs.com does NOT care about their customer base, and if you order from them you better pray that they don't send you defective merchandise because they will not replace it!
Sincerely Warning Everyone,
Ex Volcano ECIG Customer