Supplier Negative Review
Name of retailer:
Date of your initial complaint to the supplier
Sep 29, 2019
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
General nature of complaint
Other
Briefly describe your problem or issue
Vapor DNA had a promo for a RTA tank... $5 with ANY purchase over $5. I tried two times with items over $10 and applied correct code WASP. Both times it said the item did not qualify for the offer. I looked at the tank again... it showed 1 left. Here is what I said to them:
"Hello, I saw your deal on WASP RTA for $5 with purchase... it said ANY purchase over $5
I tried twice with items over $10 and it kept telling me that item didn't qualify for the deal (I entered code: WASP)
I included a screenshot of the offer. Now they are out of stock... thanks for nothing!"
Response was that item was now out of stock and "I do apologize for the inconvenience."
Has anyone else had this issue with Vapor DNA?
I also took a screenshot of the promo but cant seem to post it here.
"Hello, I saw your deal on WASP RTA for $5 with purchase... it said ANY purchase over $5
I tried twice with items over $10 and it kept telling me that item didn't qualify for the deal (I entered code: WASP)
I included a screenshot of the offer. Now they are out of stock... thanks for nothing!"
Response was that item was now out of stock and "I do apologize for the inconvenience."
Has anyone else had this issue with Vapor DNA?
I also took a screenshot of the promo but cant seem to post it here.
