My switch finally died on my chuck. I sent a msg through the main website contact link, but no reply. I need the address to send it to for repairs. I tried to clean it using the rubbing alcohol trick, no go. I am not afraid to solder myself, but I would need to know the exact switch to pick up, and how to get the end-cap off my chuck without wrecking it. How long does it take to get a switch replaced and sent back? I only have a usb pass-thru as backup, so I am now stuck to my desk when I vape.