Problem with my order, 3rd time in a row.

[asd]

This is a copy of the email I sent to COV support.

I am posting it here also, so that I can get my order asap.


"Hey Bruce

I ordered a few cartomizers on wednesday. Even though I entered a new address in Texas, you sent the package to my old address in Florida.

I need the cartos as soon as possible please send it with the quickest shipping option possible to the correct address, overnight if you can. I dont have any cartos left. I always order from you but somehow something always goes wrong, everytime. I get the wrong batteries, wrong juices, missing orders and now this."

 

[asd]

sorry if I sound mean but I am frustrated

 

[Bigbuyer]

Ok! I see you have had some issues.
Not sure what has happened here since I did not get your message.

I will work to see that this is taken care of quickly and it does not happen again.
Please identify yourself and pease send me that email. I did not get it. Send to sales@cloudsofvapor.com or use the contact me.

 

[Bigbuyer]

Ok, replacements have been shipped. Mistakes happen, but I am here for you! Sorry!

 

[thelook]

Again this is why Bruce/Bigbuyer will always come out on top!

Customer service!

 

[whiskey]

I never hear any bad things about them & this is why...great customer service big buyer!!!They rock!!

 

[asd]

Yes I know bruce is one of the best in customer service. That is why I keep ordering from him even after so many mistakes. I understand it happens. Now that I know I can call you, I will do that next time.

Thank you.