I have to give a BIG shout out to Mary ( Parkes vaping). She defintely went above and beyond. I really do appreciate it. I ordered 2 acorn tanks from her and when the package arrived, it was damaged and my tanks were missing. I sent her an email to inquire if it was insured. She told me no and she was sorry,but not to worry as she was sending me replacements. I call that A+ customer service and I would highly recommend for all to do business with her. I have also read great reviews on her tanks.