as obvious, made an order 1 February and shipping notification not sent yet, why is the delay ? no one answering the customer support
no there is no holiday, i made an order via health cabin just two days ago and it was all shipped. Order was 4 times bigger than that i ordered from east mall.I think they have a Chinese holiday?
I got this from emrocks on the 22nd of last month about the holiday in China.
"Things start getting really crazy with China shipping from the holiday season up through Chinese New Year, so there's about a 2 month period of time when everything gets congested there and things slow to a crawl getting out of customs. Everything in China shuts down on the 15th this year, as the Spring Festival begins the 15th and the new year is on the 23rd this year. The whole country shuts down starting 1 week before the new year, and resumes 1 week after."
Hope this helps some...I feel your pain
the problem is that other venders from china are working normally and as said i made an order this week and everything went in a smooth way.
East mall dont even answer emails and there is a REALLY BAD COSTUMER SERVICE.