14th Jan ordred 2 e-go automatic batteries from Janty Europe - JANTY EUROPE (Worldwide)
10 days later (24th Jan)
received the batteries and found they gave a very weak draw to the extent they were practically unusable
next day (25th Jan)
I opened a ticket on their site requesting details on how to return as they don't have that information on their site
6 days later (31st Jan)
I received a reply to my request
next day (1st Feb)
posted them back to them - didn't insure as cost was around 33% of cost
21 days later (22nd Feb)
having not heard from them I updated the open ticket on their site telling them I had returned them and asking if they had received them
14 days later (7th Mar)
Still no reply so opened a dispute on paypal only to discover I was outwith the 45 days (I thought you had 3 months)
8 days later (15th Mar)
Still no response.
Ignorance personified. 30.15 euros down the drain and, 61 days on, not even a "we've not received them" to show for it. Deal with this scum at your peril.
10 days later (24th Jan)
received the batteries and found they gave a very weak draw to the extent they were practically unusable
next day (25th Jan)
I opened a ticket on their site requesting details on how to return as they don't have that information on their site
6 days later (31st Jan)
I received a reply to my request
next day (1st Feb)
posted them back to them - didn't insure as cost was around 33% of cost
21 days later (22nd Feb)
having not heard from them I updated the open ticket on their site telling them I had returned them and asking if they had received them
14 days later (7th Mar)
Still no reply so opened a dispute on paypal only to discover I was outwith the 45 days (I thought you had 3 months)
8 days later (15th Mar)
Still no response.
Ignorance personified. 30.15 euros down the drain and, 61 days on, not even a "we've not received them" to show for it. Deal with this scum at your peril.
