You might be surprised at how many times that shows up in the New Members forum. It's really hard for me to ask someone if they tried that.
The only reason I felt comfortable posting it was because I had done it! Me, my daughter, and in-laws all trooped into the B&M before going out to dinner, and they found the problem pretty quickly. The owner shook his finger at me and said "You should have known that!", "Yes, but I forgot because I never turn mine off!" Still felt pretty stupid.
Was going to leave the story out because it's embarassing, but realized it sounded bad without it
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