Correct me if I'm wrong, Toby, but it seems that, on your website, the Dura-C Set (£55.00) is cheaper if you order all the parts individually (£47.90)? Shouldn't the set be lower priced (as is the case for the Kiss Box)?
EEeekkKK!!The healthier option
iVap. When you get all your kissbox spares, I'll be buying everything from you rather than Janty Europe.
In the meantime, is there any possibility we can return faulty stuff we bought from Janty Europe, to you for replacement? I know that's a tad cheeky, but it would help us UK Janty lovers a lot!
we have to replace the faulty parts at our (iVapour) own cost
I placed an order for some juice with IVapour last night. I just logged on to their website and my order is sitting at "processing". Is this normal? You mentioned a "next day" service is that something that you specified when ordering?
Kula.
I placed an order for some juice with IVapour last night. I just logged on to their website and my order is sitting at "processing". Is this normal? You mentioned a "next day" service is that something that you specified when ordering?
Kula.
Hello Kula,
The ordering/payment/shipping process goes like this -
An order is placed and after payment is made you receive an automated email receipt of your payment and another email confirming that an order has been made. The status of the order then goes into "processing" mode.
We process the order and ship the package. Later you will then get an email confirming that your order has been shipped (with a tracking no. if applicable). The status of the order then goes to "complete".
The "next day" service only officially refers to the "Special Delivery" shipping option (not weekends). But I would say that about 9 out of 10 of shipments sent via First Class arrive next day (less quick during busy postal periods though).
Thanks,
Toby
I think we all get like that. Press the checkout button and want the goods to drop out of our disc drive