Supplier Negative Review
Name of retailer:
ElegoMall
Date of your initial complaint to the supplier
Mar 31, 2021
Method used when initiating complaint with retailer
Live Support
Ticket number (if you were issued one)
General nature of complaint
Shipping
Briefly describe your problem or issue
I have to warn those people, who order from Elegomall.
Elegomall picked me as a winner here - [ElegoMall Giveaway] VOOPOO Drag 3 & Drag X Plus - 2 Winners
I have waited for three month (since January 25th) for my prize to come, but I never heard anything about it. According to the tracking number given by Elegomall - it was sent, but never arrived to my country (I've contacted my customs and post-office - they never got anything for me at the border). I really don't care if it was lost by logistics operator or simply stolen - the result is that I got nothing from that giveaway.
Contacted Elegomall about all this - they apoligized, but that's it and not a single word about compensation or re-sending anything.
P.S. I've never got any problems like this when ordering from online-stores like Elegomall. I've always received all my goods with no issues, so it can't be my post-office problem.
Elegomall picked me as a winner here - [ElegoMall Giveaway] VOOPOO Drag 3 & Drag X Plus - 2 Winners
I have waited for three month (since January 25th) for my prize to come, but I never heard anything about it. According to the tracking number given by Elegomall - it was sent, but never arrived to my country (I've contacted my customs and post-office - they never got anything for me at the border). I really don't care if it was lost by logistics operator or simply stolen - the result is that I got nothing from that giveaway.
Contacted Elegomall about all this - they apoligized, but that's it and not a single word about compensation or re-sending anything.
P.S. I've never got any problems like this when ordering from online-stores like Elegomall. I've always received all my goods with no issues, so it can't be my post-office problem.
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