UPDATE:
First off, I'd like to state that no matter what you say to me, I don't take personally. I love this community, and have done a great deal to build a reputation. I understand that a few mods going out is all it takes to kill my rep, but I am going to work hard to rebuild that trust. I have great ideas, a lot of spare time, and the need to please.
I will continue to make creations. Some people are going to like... some people will not. I can accept that... but can you? Stop making this something personal when it is not. I have not screwed you... I have not stolen your money... I *have* made mistakes... and I am right here trying to take care of them... even though people are being totally rude and degrading to me.
Due to the epoxy issues, and a few other problem, I have made changes to the design of the unit that should elimiate these problems. I was contacted by someone that suggested that I look for Grommets to use for the atomizer area. I've found some that will work and I will be implementing them into the last third of the first round, and all of the second round. This gets rid of the white epoxy and allows clear to be used more efficiently.
The usb problem has been solved. I was not aware that epoxy expanded slightly as it hardens... It appears that the wires soldered to the USB jack popped apart due to the complete hardening of the epoxy. This explains why they were tested working before shipping, while the epoxy was still soft... and now 5 have been reported as bad.
The USB jacks are being redesigned to fit in the box differently, so that it doesn't stick out as much, therefore will not require the white epoxy.
Also... I thought I mentioned this before... not all atomizers will fit. As much as I'd like to believe machines are perfect, they are not all assembled 100% identical. I've tested 4 bauway atomizers... and 3 of the 4 would fit... the 4th wouldn't screw down at all. I also tested SLB atty's and they had the same issue, but with better luck (go figure they have been around longer so their manufacturing process is much more precise) only 1 in 6 that I tested wouldn't fit. It is not a flaw in the design... just a variation in the atomizers. If one atty doesn't fit, try another!
People have been complaining about the glue on the battery post. This is *not* glue. It is the side plastic pieces that hold the post into place. Unfortunately, the batteries are not long enough to make a connection to the terminal without cutting or melting it away... or so I thought. I tried cutting them, and the terminal would wiggle loose and cause problems. Melting it with the soldering iron seemed the best choice to keep the terminal in place. Look at your batteries... if you have one of the short wide post batteries, you can see why it wont reach. Since its wider, its more likely to hit plastic on the sides of the post. Most people like to customize their mods to the batteries they get. Thats why we don't clip springs, and why we left more of the plastic around the terminal. I found a new way to do this, so its cleaner, but it will still prevent some batteries from being able to touch the terminal due to the size/shape of the post on the battery itself.
I'll be adding some pics to the site today so you can see what I'm talking about.
As far as the concerns about "scuffs/scratches" on the units... they are hand made... scuffing and scratching is going to happen on plastic. Its a *soft* material! Not to mention that a lot are on these when I pull them out of the package. I have pictures that I will be posting of a brand new one right out of the packaging that is scuffed and scratched and melted from the manufacturing process. If its minor, and its mostly inside the enclosure, I still make it. The whole idea behind this mod was *what* it could do, not what it looked like.
We are offering free repairs on these units, or *ANY* unit that has problems. We are still here, and we are backing our product. If you aren't happy, and you want an exchange for anything, please let me know. I will do my best to please you.
Please don't ask me when "your box" is going out... I'm done being rushed. You *will* get your box... and it *will* be in the order that it was purchased. I'm going to do these right... and if you don't like that its taking a little bit longer than I expected... exchange it for something else, or dispute the charge and take it out of my PayPal balance that I can't touch.
Thanks for taking the time to read this long winded message.
Craig
