I recently received a order from Eastmall that is completly the wrong order. I ordered enought to make the free shipping and free Indulgence 3.7V December offer. I received 175ea 510 cartos, 8 adapters of some sort, and a indulgence 6V kit (2 small 3v batt's).
I had ordered 11 bottles (20ml) liquid, a 1100mah ego-t batt and atty, 2 boxes of 5ea ego-t carts, an 801 kit, 25 801 carto's and 5 801 batt's.
I contacted eastmalls support and received from Selina a e-mail asking "
"Dear, Can you show me the photos? Thanks a lot." I sent the picture requested with a list from the eastmall site of my order. I then received a e-mail from Selina the next day asking
"Dear John, So all the goods are not for you, right? Thanks a lot." I then replied that it was not and sent my order list again.
I've sent now 4 emails with no response!!! What should I do next?? Pay-Pal?? Visa?? I want my order, and I'm going out of town soon and need my vaping supplies. I've been a customer of Eastmall for almost 3 years now. I've had DOA batteries and Doa attys and just let it slide...I'm not letting $164.50 slide!
I had ordered 11 bottles (20ml) liquid, a 1100mah ego-t batt and atty, 2 boxes of 5ea ego-t carts, an 801 kit, 25 801 carto's and 5 801 batt's.
I contacted eastmalls support and received from Selina a e-mail asking "
"Dear, Can you show me the photos? Thanks a lot." I sent the picture requested with a list from the eastmall site of my order. I then received a e-mail from Selina the next day asking
"Dear John, So all the goods are not for you, right? Thanks a lot." I then replied that it was not and sent my order list again.
I've sent now 4 emails with no response!!! What should I do next?? Pay-Pal?? Visa?? I want my order, and I'm going out of town soon and need my vaping supplies. I've been a customer of Eastmall for almost 3 years now. I've had DOA batteries and Doa attys and just let it slide...I'm not letting $164.50 slide!
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