Provari P3 Software Update and Provari V 2.5 Repair... My experience

[AstroTurf]

On Thursday 10/30/2014 at 09:48 am, I sent an email to Provape enquiring about a P3 Software Update and having 2 V 2.5 Provi fully tested and repaired.

At 12:48 on the same day Provape responded and issued an RMA# with instructions on the shipment of my Provi.

On Friday 10/31/2014 at 2:41 pm I sent them to Provape via USPS small flat rate box.

On Monday 11/03/2014 at 2:34 pm Provape received them.

On Tuesday 11/04/2014 at 3:14 pm Provape emailed the status as Awaiting Inspection.

On Thursday 11/06/2014 at 10:33 am Provape informed me that the P3 was updated, repairs assessed and completed on White Mini V 2.5. With no fault found on Black Mini V 2.5.

On Thursday 11/06/2014 at 11:26 am Provape informed me that their would be no charges and would provide me with return shipment tracking info.

On Thursday 11/06/2014 at 6:02 pm Provape provided me with tracking info.

On Saturday 11/08/2014 at 12:16 pm I received my 3 Provi safe and sound.

They have all been tested by me, and passed my vape tests with flying colors.

Thank You Provape!!!

Jim

PS P3 Software Version is 36

 

[WillyZee]

shame on you Provape ... you customer service slackers you

 

[HBcorpse]

What an embarrassment...for EVERY OTHER mod COMPANY OUT THERE!!!

 

[ProV P3T3]

On Thursday 10/30/2014 at 09:48 am, I sent an email to Provape enquiring about a P3 Software Update and having 2 V 2.5 Provi fully tested and repaired.

At 12:48 on the same day Provape responded and issued an RMA# with instructions on the shipment of my Provi.

On Friday 10/31/2014 at 2:41 pm I sent them to Provape via USPS small flat rate box.

On Monday 11/03/2014 at 2:34 pm Provape received them.

On Tuesday 11/04/2014 at 3:14 pm Provape emailed the status as Awaiting Inspection.

On Thursday 11/06/2014 at 10:33 am Provape informed me that the P3 was updated, repairs assessed and completed on White Mini V 2.5. With no fault found on Black Mini V 2.5.

On Thursday 11/06/2014 at 11:26 am Provape informed me that their would be no charges and would provide me with return shipment tracking info.

On Thursday 11/06/2014 at 6:02 pm Provape provided me with tracking info.

On Saturday 11/08/2014 at 12:16 pm I received my 3 Provi safe and sound.

They have all been tested by me, and passed my vape tests with flying colors.

Thank You Provape!!!

Jim

PS P3 Software Version is 36

This post is great! Pro Vape is reliable, just like the products they manufacturer. I super excited that I can upgrade my P3 to version 3.6 now. My version 3.1 P3 worked great with almost no issues. Congrats on your pleasant experience with your P3 upgrade......I can't wait! ;-)

 

[smknomore]

Just stumbled across this post AstroTurf and got to say that was awesome of Provape.
I read this and immediately sent an email to Provape for a quote on my new to me but used version 2.5.

Thanks for the Post, I will respond again when I hear something.