Was told my Smok Nord died bc I charged it too long...

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thefutureisnow

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I went to the vape shop where I bought my smok Nord around three weeks ago. I thought there was something wrong with the coil, but it turns out that the battery was no longer working. The guy said it was probably due to me charging it too long. He said that with devices like the Nord, you can't just leave it charging all night. Is this true? It's hard for me to believe that in this day and age, Smok would manufacture a device that couldn't be charged overnight. I suppose it's possible but I also was wondering if I didn't five click turn it off, and the button had been accidentally activated for a long time and the battery burned out. My biggest complaint with the Nord is how sensitive the button is and how easily it turns on when I forget to turn it off and put it on my pocket. Even though I still had the box and warranty card, I knew that trying to return it would be a waste of time. vaping companies want vaping to be taken seriously but not serious enough where they honor malfunctioning devices. It's still run by dishonest crooks.
 

Sugar_and_Spice

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I went to the vape shop where I bought my Smok Nord around three weeks ago. I thought there was something wrong with the coil, but it turns out that the battery was no longer working. The guy said it was probably due to me charging it too long. He said that with devices like the Nord, you can't just leave it charging all night. Is this true? It's hard for me to believe that in this day and age, Smok would manufacture a device that couldn't be charged overnight. I suppose it's possible but I also was wondering if I didn't five click turn it off, and the button had been accidentally activated for a long time and the battery burned out. My biggest complaint with the Nord is how sensitive the button is and how easily it turns on when I forget to turn it off and put it on my pocket. Even though I still had the box and warranty card, I knew that trying to return it would be a waste of time. Vaping companies want vaping to be taken seriously but not serious enough where they honor malfunctioning devices. It's still run by dishonest crooks.
Email the company that is listed on the warranty card. Most offer the warranty and honor it. I would not shop at that shop again. Buying online is always much cheaper also even with shipping rates.
Good luck and let us know.

:)
 

Baditude

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... it turns out that the battery was no longer working. The guy said it was probably due to me charging it too long. He said that with devices like the Nord, you can't just leave it charging all night. Is this true? It's hard for me to believe that in this day and age, Smok would manufacture a device that couldn't be charged overnight.
Safe battery practices recommend to never charge batteries overnight. Always charge over a fire resistant surface in case a battery flames or explodes. Never leave your house while charging, and stop charging once you receive a full charge.

Regulated mods are supposed to have safe guards against over charging and over discharging, but electrical circuits can fail, so don't depend upon them to always work.

Don't buy or use mods that say SMOK, or buy or use batteries with "fire" in their name (Trustfire, Ultra Fire, Sure Fire). It's bad mojo.

Perhaps you could consider yourself lucky that your battery didn't explode, like this fella's SMOK mod did while he was sleeping. At least it was charging on a flame resistant surface.

 
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Rossum

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The guy said it was probably due to me charging it too long.
All Li-ion charging circuits stop charging when the battery is full. It is not acceptable to "float charge" any Li-ion battery. So unless SMOK designed in the world's worst charging circuit, you can't "charge it too long".
 

smoked25years

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It may or may not be the battery. I doubt anyone took the battery out and had a lab test it. People just make up stuff. It could be that the micro USB broke and it can no longer charge the battery. Or maybe a leak fried the board. Whatever. It's not working.

Submit a claim --> SMOK® Innovation keeps changing the vaping experience!
 

United States

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Try the warranty, like others said.

SMOK is a giant outfit who builds things from the same parts as some other companies. But their QC can be sketchy at times so there are those items that got built with flaws that did not get noticed.

But they build things so inexpensive statistically it's just cheaper to replace faulty units than to pay more for QC or slow down the assembly line.

Probably something fried during charging. But word to the wise about battery safety. Others said it best.
 

HigherStateD

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I've had that happen, two Nord AIOs died in one day.
Are you using a wall charger? Maybe try a 500mah charger so your mod's batteries don't get overcharged.


I'm not sure (I really should know,) but I thing the Nord line charges at 1.5 or 1 amp. Using a lower rated charger will heat up the charger, possibly destroying it. Using a higher amp charger would run it cooler. Like using a vtc5a when a 6 would work, but you want headroom.
 

Nancy D

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I'm not sure (I really should know,) but I thing the Nord line charges at 1.5 or 1 amp. Using a lower rated charger will heat up the charger, possibly destroying it. Using a higher amp charger would run it cooler. Like using a vtc5a when a 6 would work, but you want headroom.

All I know is that I told MVS that a mod had died probably because the socket seemed to be running hot. He sent me a link to a 5v 500mah charger. I haven’t gotten it yet, because since I plugged my charger into a different socket (usb type for internal batteries) it’s been okay. I was starting to think I had a special gift for killing my gear, thankfully not though.
 
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SP013

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Safe battery practices recommend to never charge batteries overnight. Always charge over a fire resistant surface in case a battery flames or explodes. Never leave your house while charging, and stop charging once you receive a full charge.

Regulated mods are supposed to have safe guards against over charging and over discharging, but electrical circuits can fail, so don't depend upon them to always work.

Don't buy or use mods that say SMOK, or buy or use batteries with "fire" in their name (Trustfire, Ultra Fire, Sure Fire). It's bad mojo.

Perhaps you could consider yourself lucky that your battery didn't explode, like this fella's SMOK mod did while he was sleeping. At least it was charging on a flame resistant surface.


thats a weird pyjama party!
 

HigherStateD

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All I know is that I told MVS that a mod had died probably because the socket seemed to be running hot. He sent me a link to a 5v 500mah charger. I haven’t gotten it yet, because since I plugged my charger (usb type for internal batteries) it’s been okay. I was starting to think I had a special gift for killing my gear, thankfully not though.

Yeah, I really think using a 500maH USB to charge anything is a bad idea, but I'd really defer to an expert... If one would chime in. But to my understanding of ohms law is that voltage is pushed, where as amps is pulled, at least Inca simple circuit. Maybe the mod or USB charger sees the lower mAh and compensates. I know my nitecore um4 sees 375maH when plugged into the TVand only pulls accordingly... If I were inclined to try to charge at that rate, but a Nord might not be so intiligent.
 

HigherStateD

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Well, thankfully I bought a 2100mah one by mistake after that, from a different place! For usb charging, hope it’s okay.
I’m glad you said something. I’m getting a decent setup in the mail from Vaping and I don’t want to kill it (or blow it up for that matter.)
Thanks!

Please, don't take my mostly uneducated guess, but to me, if you have a 15 amp circuit, and your forgetful about running an air conditioner, and you run a microwave often, you are going to have to reset the circuit breaker pretty often.
 

dreamvaper

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    I knew that trying to return it would be a waste of time. Vaping companies want vaping to be taken seriously but not serious enough where they honor malfunctioning devices

    You have to actually try first to complain. If Smok will not honor the warranty, come back and let us know about it. As far as I know (and there is a proof in this thread already) they do replace malf. devices.
     
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    Punk In Drublic

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    All Li-ion charging circuits stop charging when the battery is full. It is not acceptable to "float charge" any Li-ion battery. So unless SMOK designed in the world's worst charging circuit, you can't "charge it too long".

    I lack Reddit search skills (can’t stand the site!), but if I find the link I will post it. There was a member who conducted USB charging tests across a number of devices and found some apply a trickle charge. And in some cases, to concerning voltage levels. @Mooch commented on the users findings - perhaps he knows the link or can comment on the OP’s case.

    Best practice is to remove your cell/internal cell device from it’s charging source once charging has been completed. That said, I fail to see how the store employee came to the conclusion that over charging was the culprit to the devices failure.
     

    Nancy D

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    Please, don't take my mostly uneducated guess, but to me, if you have a 15 amp circuit, and your forgetful about running an air conditionerng, and you run a microwave often, you are going to have to reset the circuit breaker pretty often.

    Sorry, I wasn’t trying to torture you with ohms and mah. ;)
    The dodgy socket only has an espresso maker plugged into it now. I realized the charger I mentioned is high, so I’m just gonna use the one Aspire gave me with a kit. This stuff with electricity drives me to drink. Thanks and have a good one!
     

    Baditude

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    The dodgy socket only has an espresso maker plugged into it now.
    If you have a dodgy electrical socket, that is probably the culprit. If I were you I wouldn't be plugging anything into that socket until it has been inspected by an electrician. It's not worth your home being burnt to the ground.
     

    Nancy D

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    If you have a dodgy electrical socket, that is probably the culprit. If I were you I wouldn't be plugging anything into that socket until it has been inspected by an electrician. It's not worth your home being burnt to the ground.

    Thanks, I won’t. I pulled the plug this morning, and moved everything to another room. In this heat, I’m not tempting fate. Have a good one today!
     
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