Best practice when receiving 3.7V LiCo chemistry li-ion cells is to take a voltage reading before they touch the charger. Ideally, they should have been stored and shipped ~3.8-4.0V. This represents a middle of the road state of charge and is the healthiest state of charge for long term storage. Taking a voltage reading when you first take shipment on the cells can give you a good feel for the condition of the cells and weed out potentially bad cells. If a cell is below ~3.6V when it arrives, then there may be cause for suspicion.